FAQs

Where is Lily Cache based?

Our office is located in Westchester, IL USA

What is the shipping time frame once an order is placed?

All orders are shipped from the US within 3 business days after purchase.

Will I be notified after the items have been shipped?

Yes, an emailed notification that includes the carrier information and tracking will be sent once your merchandise has been packaged.

Is there a store location that we can visit to purchase our items? 

No we do not have a physical location we are an online store. 

How can I get a coupon?

Sign up for our newsletter so that you will keep updated on our sales and promotions.

Do you ship internationally?

Currently, we do not ship outside the United States and Canada.